PRIVACY POLICY

The Neural Edit Mobile Application
Operated by The Neural Edit by Oksana Pali LLC

Effective Date: [Insert date]

This Privacy Policy describes how The Neural Edit by Oksana Pali LLC (“The Neural Edit,” “we,” “us,” or “our”) collects, uses, stores, and protects information when you use The Neural Edit mobile application (the “App”).

By downloading or using the App, you agree to the practices described in this Privacy Policy.

1. Information We Collect

Information You Provide

We may collect personal information you voluntarily provide, including:

  • Name

  • Email address

  • Account login information

  • Subscription and purchase information

  • Communications with us

Information Collected Automatically

When you use the App, we may automatically collect:

  • Device identifiers and user ID

  • App usage data and interactions

  • Device type, operating system, and app version

  • IP address and general location data (such as country or region)

2. How We Use Your Information

We use collected information to:

  • Operate and maintain the App

  • Create and manage user accounts

  • Process subscriptions and purchases

  • Deliver app content and features

  • Communicate with users regarding accounts, updates, and support

  • Improve app performance and user experience

  • Maintain security and prevent fraud

  • Comply with legal obligations

We do not sell personal information.

3. Subscriptions and Payments

Subscriptions and in app purchases are processed through Apple App Store or Google Play billing systems. We do not collect or store full payment card information.

Purchase history and subscription status may be associated with your account for access management and customer support.

4. Email and App Communications

By creating an account or using the App, you may receive:

  • Transactional messages related to your account or subscription

  • App updates and service announcements

  • Educational and promotional communications

You may opt out of marketing communications at any time. Essential service messages may still be sent.

5. Cookies and Tracking Technologies

The App may use limited tracking technologies such as app analytics tools to understand usage patterns and improve functionality.

We do not use the App to track users across other companies’ apps or websites.

6. Data Sharing

We may share information with trusted third party service providers solely for purposes such as:

  • App hosting and infrastructure

  • Payment processing

  • Analytics

  • Email delivery

  • Customer support

These providers are authorized to use information only as necessary to perform services on our behalf and are required to protect it.

7. Data Retention

We retain personal information only for as long as necessary to provide the App, comply with legal obligations, resolve disputes, and enforce agreements.

8. Your Privacy Rights

General Rights

You may request access, correction, or deletion of your personal information, subject to verification and legal requirements.

GDPR Rights

If you are located in the European Economic Area or United Kingdom, you have rights including:

  • Access to your personal data

  • Correction of inaccurate data

  • Deletion of personal data

  • Restriction or objection to processing

  • Data portability

  • Withdrawal of consent where applicable

California Privacy Rights (CCPA)

If you are a California resident, you have the right to:

  • Request disclosure of the personal information collected about you

  • Request deletion of personal information, subject to legal exceptions

  • Not be discriminated against for exercising your privacy rights

We do not sell personal information.

Requests may be submitted through the support method provided in the App or on our website.

9. Account Deletion

You may request deletion of your account and associated personal data at any time.

Once verified, we will permanently delete your account and personal information, except where retention is required by law or for legitimate business purposes such as billing records.

After deletion, access to subscriptions and App content will be terminated.

10. Children’s Privacy

The App is not intended for individuals under the age of 18. We do not knowingly collect personal information from children.

11. International Users

If you access the App from outside the United States, you acknowledge that your information may be transferred to and processed in the United States, where data protection laws may differ.

12. Security

We use reasonable administrative, technical, and physical safeguards to protect personal information. However, no system is completely secure, and we cannot guarantee absolute security.

13. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Changes become effective upon posting. Continued use of the App constitutes acceptance of the updated Privacy Policy.

14. Contact Information

For questions or requests related to this Privacy Policy or your personal data, please contact us through the support method provided in the App or on our website.

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